What we collect
Through the private request form we collect only your name, country, preferred language, area of care, optional destination, travel timeframe, number of companions, preferred contact method, contact details and an optional short message.
What we do not collect at first contact
We do not request passports, medical records, imaging, laboratory results, detailed health history or payment information through this website.
How it is used
Your information is used only to respond to your request and to coordinate the services you choose. It is shared only with the parties needed to coordinate your journey, and only with your agreement.
Your choices
You may ask us at any time to access, correct or delete the information you have shared with us by contacting your concierge.
Medical disclaimer
MEXORA Medical Travel operates as a coordination and concierge service.
Medical diagnoses, recommendations, prescriptions, treatments and procedures are provided exclusively by the independent licensed healthcare professionals and healthcare institutions responsible for the patient’s care.
Eligibility to travel, undergo treatment, change location or participate in activities during recovery must be determined by the appropriate treating physician.